Conflict Management


This programme enables you to identify common causes of workplace conflicts as well as explore strategies to positively manage and harness conflict to create a more dynamic and creative working environment.

This programme will support you to:


  • Unpack common causes of conflict in the workplace
  • Apply effective techniques and strategies to manage workplace conflict
  • Leverage conflict to increase creativity and motivation

Mode of delivery :

  • Face-to-face – 1 day, OR
  • Online – 2 days

Topics covered:


  • Causes of conflict management
  • Different conflict management styles
  • Conflict Management Strategies
  • Conflict and creativity