Conflict Management


This is a 1 - day programme, enabling you to identify common causes of workplace conflicts as well as explore strategies to positively manage and harness conflict to create a more dynamic and creative working environment.

This programme will support you to:


  • Unpack common causes of conflict in the workplace
  • Apply effective techniques and strategies to manage workplace conflict
  • Leverage conflict to increase creativity and motivation

Topics covered:


  • Causes of conflict management
  • Different conflict management styles
  • Conflict Management Strategies
  • Conflict and creativity

Mode of delivery: Face to face – 1 day   Online - 2 days


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