Managing Performance and Difficult Conversations for Adults: Basic Level (MDCB)


This is a face-to-face training to explore strategies to keep conversations open while managing staff performance

Course Overview


This programme will help the leaders of organisations to manage their staff performance and create a climate for team members to succeed by exploring methods and strategies to ensure everyone can work together effectively.

Challenges:


  • Majority of senior managers feel stressed or worried when they know difficult conversation is happening soon
  • 57% of senior managers will do anything to avoid difficult conversations
  • 52% of senior managers are willing to face negative situation at workplace rather than discuss the problem

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Solutions:


  • Understanding the difference between leadership and management
  • Strategies to manage staff performance
  • Consider when and how to challenge under-performing staff
  • Keep conversations open/going
  • Reflect on feedback from others
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This course is currently open for registration!
RM 1250 per person (HDRF claimable)

Closing date for Registration :
5.00 pm on 15 October 2020

Showtime!

Training start date :
9.00 am on Friday, 18th September 2020

Showtime!

Closing date for Registration :
5.00 pm on 15 October 2020

Showtime!
This course is currently open for registration!
RM 1250 per person (HDRF claimable)